1. IMPORTANT INFORMATION
You should carefully read the following Terms and Conditions. Your purchase or use of our products implies that you have read and accepted these Terms and Conditions.
2. UNAUTHORIZED USE
Equipment is to be registered to it's final destination within Tommy's database. We request upon resale that the equipment is re-registered with us so we can provide excellent service to new Tommy equipment owners.
3. ASSIGNABILITY
You shall not sub-license, assign, or transfer the any mentioned above to any entity without prior written consent from our company..
Our company reserves the right to change or modify these terms with no prior notice.
4. OUR REFUND POLICY
Tommy's offers the option to return un-used equipment or parts with a 20% restocking fee. All equipment is non-refundable upon use in the field.
5. OWNERSHIP
Equipment ownership is transferred at the time it leaves our loading dock. If you prefer a representative can be onsite at our warehouse to oversee loading of the equipment. Freight companies insurance coverage of equipment until arrival at your site.
6. INSTALLATIONS
Installation is required to be completed by a Tommy certified installer. To request a 3rd party installer to install Tommy equipment schedule a phone interview where we will analyze installers organization and determine if our standards for installation can be met.
7. ANTIFRAUD CHECK
Customer purchase can be suspended for manual anti fraud check for 10-20 minutes as well as it can be suspended for a longer term for more serious investigations. Anti fraud check occurs because of growing number of fraud transactions from persons who are not actual cardholders of the credit cards used during purchase.
8. THIRD-PARTIES SERVICES
We may use third parties to provide certain services accessible through the web site. Our web site does not control these third parties or their services, and you agree that our company will not be liable to you in any way for your use of such services. These third parties may have their own terms of use and other policies. You agree to comply with such terms and policies as well as these. If any such terms or policies conflict with our terms, agreements or policies, you must comply with those of our web site.
9. INFORMATION DISCLOSURE
You may not disclose any order information including, but not limited to, Order ID, download link, etc.
Our company reserves the right to change or modify these terms with no prior notice.
10. LINKS
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave out site and to read the privacy statements of any other site that collects personally identifiable information.
*Free shipping promotion limited to parts orders over $1,000 and less than $10,000. Does not include any tunnel modules.